A real shift
Back-to-back treatments with short turnaround gaps, consultation forms, room resets and retail product recommendations. Physically demanding and emotionally attentive.
Skills that matter
- Massage and treatment technique
- Client consultation and contraindications
- Retail selling
- Hygiene
- Stamina and posture
Qualifications
- VTCT, ITEC or CIBTAC Level 3 in beauty or massage therapy
- Product house training from the spa's brand partners
- Internationally: CIDESCO diploma
Where it leads
- Spa therapist
- Senior therapist
- Spa supervisor
- Spa manager
What we'd ask on the show
- Commission targets in wellness
- The physical toll of six massages a day
- Spas as hotel profit centres