A real shift
Shifts follow the guest; a day might be steaming suits at 7am, setting up an in-suite dinner at 8pm and quietly sorting a forgotten passport in between.
Skills that matter
- Anticipation
- Garment care and packing
- Formal service and wine knowledge
- Absolute discretion
- Composure with demanding guests
Qualifications
- Butler school courses (several operate in the UK and Netherlands)
- Food safety and wine qualifications such as WSET Level 2
- IoH membership
Where it leads
- Butler
- Head butler
- Guest relations manager
- Private household or estate manager
What we'd ask on the show
- Butlering in the age of WhatsApp
- What a guest's suitcase tells you
- Private service versus hotel service
