Jobs · Hotel

Spa manager

Runs the spa as a business: treatment menus, therapist rotas, utilisation, retail, memberships and hygiene standards, plus the pool and gym in many hotels.

A real shift

Reviews bookings and utilisation, covers reception gaps, handles complaints, trains therapists and meets brand partners. Weekends are peak.

Skills that matter

  • Utilisation and yield
  • Team leadership
  • Retail and membership sales
  • Pool and health safety
  • Treatment knowledge

Qualifications

  • Level 3 beauty or massage qualification plus management experience
  • Pool plant operator certificate where relevant
  • Internationally: CIDESCO, ISPA education

Where it leads

  1. Spa manager
  2. Spa director
  3. Wellness director
  4. Cluster spa manager

What we'd ask on the show

  • Wellness tourism and the rise of the spa break
  • Running the most beautiful room in the hotel
  • Memberships versus hotel guests

Work as a spa manager? Come on the show

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Worth knowing

Hospodality

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