A real shift
A rota of zones checked hourly, spillages answered by radio, and a heavier deep-clean overnight when the lobby is quiet.
Skills that matter
- Discreet working around guests
- Floor care machinery
- COSHH
- Reliability
Qualifications
- No formal requirement; COSHH training
- British Institute of Cleaning Science (BICSc) courses
Where it leads
- Public areas attendant
- Public areas supervisor
- Housekeeping supervisor
What we'd ask on the show
- The night shift that makes the lobby gleam
- Invisible work and respect
- Contract cleaning in hotels