A real shift
Allocates rooms at the morning briefing, inspects throughout the day, chases rushes for early arrivals and releases rooms to reception. Ends with the stock check and handover.
Skills that matter
- Inspection standards
- Team leadership
- Prioritisation under pressure
- Housekeeping software
- Stock control
Qualifications
- Level 3 Hospitality Supervisor apprenticeship
- COSHH and first aid
- Internationally: AHLEI housekeeping supervisor courses
Where it leads
- Housekeeping supervisor
- Assistant executive housekeeper
- Executive housekeeper
What we'd ask on the show
- The war between reception and housekeeping at 2pm
- Training teams across language barriers
- Hidden standards guests never notice