Jobs · Hotel

Executive housekeeper

Heads the largest department in most hotels: rooms, public areas, laundry and often contractors. Owns cleanliness scores, labour budgets and a big chunk of guest satisfaction.

A real shift

Mornings are forecasting, staffing and briefings; afternoons are inspections, supplier meetings, refurbishment snagging and budget work. They are also the person called when something truly horrible happens in a room.

Skills that matter

  • Budget and labour control
  • Large team management
  • Contractor and laundry management
  • Standards and audits
  • Refurbishment planning

Qualifications

  • Level 4 Hospitality Manager apprenticeship or equivalent experience
  • IoH membership; UK Housekeepers Association networks
  • Internationally: AHLEI Certified Executive Housekeeper

Where it leads

  1. Executive housekeeper
  2. Rooms division manager
  3. Hotel manager
  4. Cluster housekeeping lead

What we'd ask on the show

  • The most underrated head of department in the building
  • Outsourcing versus in-house housekeeping
  • Sustainability: linen reuse and chemical-free cleaning

Work as a executive housekeeper? Come on the show

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