Rooms division manager

A real shift

Department head meetings, P&L reviews, guest feedback, walk-rounds, and acting as duty manager or deputy GM on rotation.

Skills that matter

• P&L management
• Cross-department leadership
• Labour planning
• Guest satisfaction metrics
• Standards audits

Qualifications

• Level 4 or 5 hospitality management apprenticeship or degree
• IoH membership
• Internationally: AHLEI Certified Rooms Division Executive

Where it leads

1. Rooms division manager
2. Hotel manager
3. General manager

What we'd ask on the show

• The rooms side as the money side
• Making housekeeping and reception love each other
• Deputising for the GM

Work as a rooms division manager? Come on the show