A real shift
Open, check the team and supplies, work the counter at peaks, place orders, manage cash and plan the week.
Skills that matter
- Small business management
- Stock and waste
- Rota planning
- Coffee quality
- Customer experience
Qualifications
- Level 3 Hospitality Supervisor apprenticeship
- Level 3 Food Safety
- SCA Barista Intermediate
Where it leads
- Café manager
- Area manager
- Café owner
- Roastery operations
What we'd ask on the show
- The economics of a flat white
- Laptops in cafés
- Running a café in a high-street slump