A real shift
Plenty of driving between sites, often with a laptop open in the car park between visits. Days mix scheduled reviews of trading, standards and compliance with unplanned calls about staffing gaps, broken equipment or a poor inspection. Weekly reporting to head office and regular GM one-to-ones keep the patch on track.
Skills that matter
- Multi-site management
- Coaching
- Financial analysis
- Operational standards
Qualifications
- Level 5 Operations or Departmental Manager apprenticeship
- Personal licence
Where it leads
- Area manager
- Operations director
- Regional director
What we'd ask on the show
- Life on the road
- Supporting GMs
- Head office versus the sites