Sectors

Cafés and coffee

Coffee shops range from global chains to tiny specialty roasteries and family cafés serving full breakfasts. The specialty scene brought barista craft, origin stories and latte art into the mainstream. Margins on a single drink look healthy but rent, labour and dwell time make many cafés fragile. For many people, the barista is the first hospitality worker they speak to every day.

The money

Coffee GP is typically high, often 70-80% on a milk drink, but each sale is small, so volume is everything. Labour can run at 30-40% because cafés open long hours with uneven demand. Rent relative to turnover is often punishing on prime streets. Food attach, retail beans and catering orders lift margin. Laptop dwell time means seats may earn very little per hour on quiet afternoons.

Numbers that matter

Cups per day
drinks volume
Average transaction value
spend per customer
Food attach rate
share of orders with food
Labour %
staff costs as share of sales
Sales per labour hour
productivity during service
Waste %
unsold food and spoiled milk

What keeps owners up

  • Green coffee price volatility
  • Dairy and oat milk cost increases
  • High-street rents
  • Chains and drive-through coffee competition
  • Low pay and limited progression for baristas
  • Seasonal and weather-driven trade

What we talk about

  • Is barista a career or a phase
  • What specialty coffee owes the farmers
  • The laptop problem and the economics of a seat
  • Coffee competitions and the craft community
  • Why a flat white costs what it costs
  • The traditional café as a working-class institution

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