A real shift
Morning pick-up reports, competitor rate checks, forecast updates, a revenue meeting with sales and the GM, and fine-tuning prices in the revenue management system.
Skills that matter
- Analytical thinking
- Forecasting
- RMS and channel tools
- Excel
- Commercial negotiation
- Explaining numbers to non-numbers people
Qualifications
- Degree helpful but not required
- Cornell revenue management certificates are well regarded internationally
- IoH membership; HSMAI revenue certifications
Where it leads
- Revenue manager
- Area or cluster revenue manager
- Director of revenue
- Commercial director
What we'd ask on the show
- Why the room was £120 yesterday and £380 tonight
- Dynamic pricing and fairness
- Revenue managers versus sales teams