A real shift
Drive between sites, sit with GMs over the numbers, walk the floor and kitchen, sort recruitment gaps and escalate problems. Evenings often include visiting busy services.
Skills that matter
- Multi-site management
- Coaching managers
- Financial analysis
- Brand standards
- Change management
Qualifications
- Level 4 Hospitality Manager apprenticeship
- Level 6 Chartered Manager degree apprenticeship
- Hospitality management degree
Where it leads
- Area / operations manager
- Operations director
- Managing director
- Founding your own group
What we'd ask on the show
- Life on the M25: multi-site management
- How a group keeps twenty sites feeling like one
- What head office gets wrong