A real shift
Meeting owners, reviewing accounts and observing service to diagnose problems. Writing reports and recommendations, then often helping implement them on site. Work comes in waves, so building a pipeline of clients is essential.
Skills that matter
- Industry expertise
- Analysis
- Communication
- Project management
Qualifications
- IoH membership
- Business qualifications
Where it leads
- Hospitality consultant
- Consultancy owner
- Operations leader
What we'd ask on the show
- Saving failing venues
- Consultancy value
- Concept development
