Glossary
Hospo words: U
9 terms you'll hear on shift.
- U-shape
- Tables arranged in a U, with the presenter at the open end.
- Ullage
- The air gap in a bottle or barrel. In UK pubs it also means beer lost as waste, such as line clean slops.
- Undercounter fridge
- A fridge fitted below a work surface for quick access to ingredients during service.
- Unfair dismissal
- Dismissal without a fair reason or process, which employees can challenge after a qualifying period.
- Unit economics
- The profitability of a single site or product, before head office costs.
- Up
- Served chilled without ice, usually in a stemmed glass such as a coupe or martini glass.
- Upgrade
- Moving a guest to a better room category, free or paid, often used to free up lower categories.
- Upsell
- Encouraging a guest to buy more or trade up.
- Use by
- Date after which food should not be eaten.
Hospodality