Glossary

Hospo words: P

79 terms you'll hear on shift.

P&L
Profit and loss statement, showing revenue, costs and profit over a period.
Package Travel Regulations
UK rules protecting consumers who buy package holidays, including financial protection.
Pacojet
A machine that micro-purées frozen preparations into ultra-smooth ice creams, sorbets and mousses to order.
Pairing
Matching drinks to dishes.
Pané
The three-step breading process of flour, beaten egg and breadcrumbs, used for schnitzel and Kiev.
Par level
The amount of stock to hold.
Pass-through dishwasher
A hood-type commercial dishwasher that racks slide through, cleaning in a couple of minutes.
PAT test
Testing portable electrical equipment.
Pâté
A spreadable paste of liver or meat, fish or vegetables.
Pâte à bombe
Egg yolks whisked with hot sugar syrup, the base of mousses and parfaits.
Pâte à choux
Choux pastry, a paste cooked on the stove then baked so trapped steam puffs it hollow. The basis of éclairs, profiteroles and gougères.
Pâte brisée
A plain, flaky shortcrust used for quiches and savoury tarts.
Pâte sablée
A sandy, crumbly sweet pastry with a high butter and sugar ratio, used for biscuits and delicate tart bases.
Pâte sucrée
A sweet, rich shortcrust pastry made with butter, sugar and egg, used for fruit tarts and tart cases.
Pâtissier
Pastry chef.
Pavement licence
Permission from the council to place tables and chairs on the public highway outside a premises.
Pay at table
Bringing a card terminal to the table so the guest pays without the card leaving their sight; standard in the UK.
Payback period
How long it takes for a new site's profits to repay the investment in it.
Payroll
The process and software for paying staff, including tax, national insurance and tips.
Paysanne
Vegetables cut into thin, flat pieces of similar size, often squares or rounds, for rustic soups.
PCI DSS
The Payment Card Industry Data Security Standard governing how card data must be protected.
Peat
Partly decomposed vegetation burned to dry malted barley, giving smoky, medicinal flavours, notably in Islay whisky.
PECR
The Privacy and Electronic Communications Regulations, governing marketing emails and texts in the UK.
Perry
A drink made from fermented pear juice, traditional in Herefordshire, Worcestershire and Gloucestershire.
Personal guarantee
Promise by an individual to cover business debts.
Personal licence
Licence allowing a person to authorise alcohol sales.
Pest control
Prevention and treatment of pests such as rodents and cockroaches, usually under a contract with logs.
Petit fours
Small sweets served with coffee.
Pick up
The call that dishes are ready at the pass to be collected.
Pie and mash
A London dish of minced beef pie with mashed potato and parsley liquor.
Pilgrimage travel
Trips to religious sites, a specialist segment needing specific hospitality.
Pin bones
The small bones running along the centre of a fillet of salmon and similar fish, pulled out with tweezers or pliers.
Pint
The standard UK beer measure.
Pivot point
The fixed seat from which a table's seat numbers start, often the seat nearest the door or with its back to the kitchen.
Pizza oven
A high-temperature oven, wood or gas fired, for baking pizza in a minute or two.
Plancha
A flat, very hot griddle plate for searing seafood, meat and vegetables quickly.
Planetary mixer
A stand mixer whose attachment orbits the bowl, used for doughs, batters and creams.
Planning use class
The category of permitted use for a property, which affects whether it can be used as a restaurant, bar or takeaway.
Plant-based
Dishes made without animal products, overlapping with vegan.
Plate up
Putting food on plates.
Plated service (events)
Each guest served the same course at once, as opposed to buffet or family style.
Plonge
French term for the dish area, used in some kitchens.
Ploughman's
A cold pub lunch of cheese, bread, pickle and salad.
PLU
Price look-up code, the reference for an item on a POS system.
PMS
Property management system, the software that runs a hotel.
Poach
Cooking gently in liquid held below a simmer, roughly 70 to 85C, for eggs, fish and fruit.
Poolish
A wet pre-ferment of flour, water and a little yeast, made hours ahead to add flavour and extensibility to bread.
Pop-up
A temporary venue or event.
Portafilter
The handled basket that holds ground coffee and locks into the espresso machine group head.
Porter
A dark beer brewed with roasted malts, ancestor of stout, with chocolate and coffee notes.
POS
Point of sale.
Pot still
A batch still that produces fuller, more flavoursome spirit, used for single malt Scotch, Irish pot still whiskey and many rums and Cognacs.
Pour over
Filter coffee brewed by hand, pouring water over grounds in a cone such as a V60 or Kalita.
PPDS
Prepacked for direct sale, the food covered by Natasha's Law.
PPL PRS
The UK licence needed to play recorded music in public, covering both recordings and songwriting rights.
Pre-authorisation
A hold placed on a card to cover expected charges, released or captured at checkout.
Pre-bussing
Removing empty glasses and finished plates while guests are still seated, keeping the table tidy without rushing them.
Pre-dessert
A small sweet course served before dessert in tasting menus.
Pre-shift
Briefing before service.
Pre-theatre
Early menu for theatregoers.
Premises licence
Licence authorising licensable activities at a venue.
Premium
In UK property, a lump sum paid to an outgoing tenant for the lease of a desirable site.
Primal cut
The large sections a carcass is first divided into, such as the loin, rib or shoulder, before being broken down further.
Prime cost
Food, drink and labour costs combined.
Printer routing
Sending order items to the right kitchen or bar printer or screen.
Prix fixe
A set price menu.
Probe
Thermometer for checking food temperatures.
Promoter
A person or company that runs nights at a venue and brings in crowds, often paid by door share or headcount.
Proof
An older measure of alcoholic strength. In the US, proof is double the ABV.
Proving
The final rise of shaped yeast dough before baking. Over-proved dough collapses; under-proved dough bursts and is dense.
Proxy purchase
Buying alcohol on behalf of someone under 18, an offence in the UK.
Pubco
A pub company owning many pubs.
Pubwatch
A local partnership of licensed premises that shares information and agrees joint bans on troublemakers.
Puff pastry
A laminated dough of hundreds of alternating layers of dough and butter that rise as steam forms in the oven.
Pump clip
The badge on a handpull or font that shows which beer it serves.
Purple Flag
An accreditation for town and city centres that offer a safe, varied night-time economy.
Purser
The officer in charge of passenger services on a ship or senior cabin crew on an aircraft.
Push
A busy period.
Python
The insulated bundle of beer lines and coolant pipes running from cellar to bar.
Hospodality

Got a word we missed? Tell us.