The money
Income is typically driven by nightly rate and occupancy, with cleaning fees and platform service fees affecting guest perception. Property managers commonly charge a commission on booking revenue. Cleaning turnover costs and laundry are significant and often outsourced. Regulation can cap nights or require licences, changing the economics overnight. Seasonality and review scores have a major impact on bookings.
Numbers that matter
- Occupancy
- booked nights against available nights
- ADR
- average nightly rate
- RevPAR
- revenue per available night
- Turnover time
- hours between check-out and check-in
- Review rating
- guest feedback score
- Cleaning cost per stay
- turnover expense
What keeps owners up
- City regulation and licensing schemes
- Housing affordability backlash
- Platform fee changes
- Cleaner pay and job security
- Tax changes on furnished holiday lets
What we talk about
- The cleaners who make the platforms work
- Housing versus tourism: is there a fair balance
- Hosts versus hotels: different rules, same guests
- Professionalisation of short-term rental management
- How regulation changes local hospitality