A real shift
Position the crew, monitor speed of service, handle complaints, check temperatures and cash, then hand over.
Skills that matter
- Deployment and pacing
- People management
- Cash and safety controls
- Problem solving
- Coaching
Qualifications
- Level 3 Hospitality Supervisor apprenticeship
- Level 2 or 3 Food Safety
- Brand management programmes
Where it leads
- QSR shift manager
- Assistant manager
- Restaurant manager
- Area manager
What we'd ask on the show
- Management at 19
- The drive-thru timer
- Fast food careers that went far